Configuring Static.app DNS records on Domain.com

When opting to establish your website's online presence, the domain name is likely to be the first thing to prioritize, which will need to point to your website hosting. If you purchased a domain from the Domain registrar and you wish to configure your Static.app website DNS record, you will need to add an A record and TXT record to your domain under your Domain account’s dashboard in order to use your own domain with Static.app.

The procedure is quite simple; the following tutorial will guide you through the configuration process within your Domain interface.

Adding an A record

On your Domain Dashboard, click on the Domains link at the top menu bar.

On the Domain dashboard, you have two options: Card and List views. Click on the view icon you wish to switch on located at the upper right corner of the Domain dashboard.

If you are working in the Card view, click the domain's Manage button.

If you are working in the List view, click on the domain name or its gear icon located in the last row of the domain.

Click on the DNS & Nameservers link located in the left side menu bar.

On the DNS & Nameservers dashboard, click on the DNS Records tab.

Click on the plus (+) circle icon that says Add DNS Record.

By default, Static.app will provide an A-record that you need to add to your Namecheap account under the Domains Settings page. This can be seen by clicking on the three-dot icons in the lower corner of the website project you are working on, then clicking on the Domains link.

To add the Static.app A record to your Namecheap account, on the pop-up window, select A Record from the drop-down menu for Type, and do the following:

In the Name field, enter @ sign to point your root domain to the IP address provided by Static.app on the Domains Settings page.
In the IP Address field, copy and paste your IP address provided by Static.app on the Domains Settings
For the TTL drop-down, select ½ Hour.
For the Priority, you can leave it blank. This number is used to indicate which of the listed servers should be utilized first.
Once finished, review the form and click on the Add DNS

Note: If you wish to add www support to your custom domain and make it work with the "www" substring on the URL (e.g www.yourdomain.com), you will need to add an A record and enter www on the Name field, and then copy and paste your IP address on the IP Address field provided by Static.app on the Domains Settings page. For the TTL drop-down, select ½ Hour. Again, for the Priority, you can leave it blank.

DNS updates may take from 30 minutes to an hour to take effect. Ensure that there are no conflicting records configured for the same host and remove them if there are any.

Adding TXT (Text) record

Click on the Domains link at the top menu bar.

On the Domain dashboard, you have two options: Card and List views. Click on the view icon you wish to switch on located at the upper right corner of the Domain dashboard.

If you choose the Card view, click the domain's Manage button.

If you choose the List view, click on the domain name or its gear icon located at the last row of the domain.

Click on the DNS & Nameservers link on the left side menu bar,

On the DNS & Nameservers dashboard, click on the DNS Records tab.

Click on the plus (+) circle icon that says Add DNS Record.

Static.app will provide the TXT record you need to add to your Namecheap account under the Domains Settings page. This can be seen by clicking on the three-dot icons in the lower corner of the website project you are working on, then clicking on the Domains link.

To add the Static.app TXT record to your Domain account, on the pop-up window, select TXT Record from the drop-down menu for Type, and do the following:

In the Name field, enter @ sign to point your root domain to the IP address provided by Static.app on the Domains Settings page.
In the Content field, copy and paste your TXT Record provided by Static.app on the Domains Settings
For the TTL drop-down, select ½ Hour.
For the Priority, you can leave it blank. This number is used to indicate which of the listed servers should be utilized first.
Once finished, review the form and click on the Add DNS

At this point, the Static.app A record and TXT record have been successfully added. The DNS changes would take at least 30 minutes to an hour to take effect or propagate. To check on your custom domain configuration status with Static.app, go to your Domains Settings page on the project you are working on and click on the Test Domain button.

Static.app will then process the DNS configuration for your custom domain.

Once successful, you will see the “Domain [your domain] is ready!” success message under the Custom Domain section. Click “Save Changes” button and visit your custom domain URL on your browser to check your Static.app website live.

Please get in touch with our support team if you cannot configure your A and TXT records after following the steps above. We aim to respond to and resolve all your questions within 24 to 72 hours.